24/7/365 Virtual Care Services

Care Without The Commute

WNY Immediate Care is making care even more convenient, we offer Virtual Care (a.k.a telehealth services) so patients can connect with clinicians from the comfort of their home or wherever is convenient. Virtual Care is provided by TeamHealth VirtualCare.


Start Virtual Care Visit

How Virtual Care Works


Join a real-time, face-to-face interaction with a clinician via a secure video platform.

Your clinician will provide a diagnosis and treatment plan during the discussion.

Currently not covered by insurance, Medicare or Medicaid. Out of pocket cost up to $65.


Video Call




Frequently Asked Questions

What is Virtual Care? 

Virtual Care refers to the “virtual visits” that take place between patients and clinicians through communications technology. This digital connectivity allows “virtual” meetings to occur in real-time, from separate locations, and only requires an internet connection.


Who can use Virtual Care?

TeamHealth VirtualCare is available for patients of all ages. However, some specialized conditions are more safely treated in-person.


What symptoms are best for Virtual Care?

Please refer to the What We Treat section of the TeamHealth VirtualCare website. If we feel that we cannot safely provide you care at any time during your visit, we’ll share advice on your care options for free.


Can more than one person be seen during the Virtual Care visit?

Only one person can be registered and seen per visit. Please register each patient so the clinician can see each patient separately. Please note in the comments section that you currently have more than one person registered and the registered patient’s name(s) to help the clinician see multiple patients within a similar timeframe.


Does Virtual Care offer prescription refill visits?

Yes, TeamHealth VirtualCare offers visits for prescription refills. Whether allergy season snuck up on you or you are headed out of town and need to prevent motion sickness, TeamHealth VirtualCare can help! TeamHealth VirtualCare cannot prescribe controlled substances.


Virtual Care Provided By



TeamHealth VirtualCare was founded on providing quality medical care. TeamHealth VirtualCare clinicians can virtually diagnose and treat common non-emergent injuries and illnesses.

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