What to Bring to Your Visit

Preparing for Your Visit to

Western New York Immediate Care


When you’re in a situation where your child needs urgent care, it can be hard to remember what’s important to bring with you to your urgent care visit. Here is a list of items to help your visit to Western New York Immediate Care go as smoothly as possible.


What to Bring to Western New York Immediate Care


The following items are required for a child to be treated by Western New York Immediate Care:

  • A valid form of identification for parent or legal guardian (driver’s license, passport, military ID, employment badge, or state ID).
    • If the child is brought by a legal guardian, proof of guardianship is required.
    • If the child is brought by someone other than a legal guardian or parent, we will need to verify consent from parent or legal guardian to treat the child.
  • A insurance Card – Visit our Insurance page for a list of insurances accepted. Self-pay options are available. Please call us with any questions prior to your visit.
  • A method of payment, if payment is required at the time of your visit.

The following items are helpful, but not required, for a child to be treated by Western New York Immediate Care:

  • A list of current medications the child is taking.
  •  The name of the child’s primary pediatrician. If the child does not have a pediatrician, we are happy to assist through our referral process.
  • A list of any allergies.


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“My daughter and I visited the Orchard Park Road location of Immediate Care on Saturday evening.  I don’t know if I will receive a questionnaire to tell you this, but we had a really great experience at this facility.  This location is so well run!  We were greeted at the door by a very cheerful person (so sorry I do not remember her name).  She gave us all of the information we needed and set expectations to what our wait time might be so that we had enough time to fill out our paperwork in the car. 

Our nurse, Michelle, kept in contact with us to let us know when we would be allowed to enter the building for our tests.  Michelle was very thorough in her questions.  She took our vitals, and the test was administered quickly, and as painlessly as humanly possible.  Our doctor, Katie, arrived several minutes later to ensure we understood everything about the testing procedures.  In such a stressful time, everyone at this facility was patient, pleasant and very thorough.

Our wait time to enter the building was just over an hour, as expected.  Given the numbers in Erie County, it could have been so much longer.  Please thank your team for making this process so easy and efficient.  These are difficult times.  We could all use more compliments and fewer complaints.”

November 16, 2020