Caring for You Since 2005

WNY Immediate Care has been providing urgent care and occupational health services in the greater Buffalo, NY area since 2005. Through our quality and compassionate treatment, we have earned the public’s trust as the urgent care market leader in the greater Buffalo area.

About WNY Immediate Care


WNY Immediate Care was founded in 2005 by local emergency medicine physicians. Today, the practice is managed by TeamHealth, a national healthcare management organization. TeamHealth staffs and manages urgent care facilities with hospital partners throughout the United States. Offices for the national TeamHealth Urgent Care division are located in Amherst, New York.


With five free-standing centers in Buffalo we are the market leader in Western New York caring for more than 125,000 patients each year. Regardless of our size, WNY Immediate Care is committed to total patient satisfaction. The vast majority of our patients report that they are “very satisfied” with our services, and 99% say that they “would return again.” We create an environment and experience that exceeds expectations.


WNY Immediate Care has met the rigorous accreditation standards of The Urgent Care Association (UCA). The UCA is one of the nation’s premier independent organizations for urgent care.  Members are recognized for the highest quality and safety requirements.

Quality Clinicians

Joseph L. Chow, MD

Medical Director, WNY Immediate Care – Buffalo, Cheektowaga, Orchard Park

President, TeamHealth Ambulatory Care




Clinical superiority and patient satisfaction are of utmost concern to Dr. Joseph L. Chow, President, TeamHealth Urgent Care. Dr. Chow leads by example—he consistently receives superior patient satisfaction scores with patients oftentimes citing his compassion and care as a primary reason for their positive experiences at the centers in which he works.


Dr. Chow is board certified in Family Practice. He graduated Summa Cum Laude with a Bachelor’s degree in Biology from the University at Buffalo. He earned his Medical Doctorate from the University at Buffalo School of Medicine in 1997. Dr. Chow completed his residency in Family Medicine at the University at Rochester. He also earned a Master’s of Business Administration from the University at Buffalo in 2014, graduating with Beta Gamma Sigma honors.


Dr. Chow has served as Medical Director and Medical Review Officer for DuPont Industries in Buffalo, NY. He is a Clinical Assistant Professor at the University at Buffalo’s Department of Family Medicine, and precepts medical students at a local volunteer medical clinic. He currently serves on the board of Urgent Care Association.

Mark Podlas, MD

Medical Director, WNY Immediate Care – Amherst, Williamsville




Throughout his career, Dr. Podlas has used his passion for people and extensive medical training to nobly serve thousands of patients in Western New York. His patients describe him as being “warm, wonderful, witty, very professional and caring.”


Dr. Podlas attended Canisius College for his undergraduate studies, before graduating as a history major in 1981. After graduation, Dr. Podlas traveled to Mexico where he earned his medical degree from the University Autonamous of Guadalajara in 1985. Upon graduation, Dr. Podlas returned to Buffalo to complete his residency at Sisters of Charity Hospital where he was awarded The Austin Flint Award for Best Resident in 1989. That same year, Dr. Podlas was appointed Chief Medicine Resident of Internal Medicine by his superiors for his exemplary aptitude as a resident.


Dr. Podlas is board certified in Internal Medicine. He joined Western New York Immediate Care in 2005 after working 15 years as an emergency physician within the Catholic Health System. Currently, Dr. Podlas serves as the medical director at Western New York Immediate Care where he organizes and oversees all medical care.


As a respected member of the national medical community, Dr. Podlas has served as an Associate member of the American Medical Association, the largest association of physicians and medical students in the United States and as an Associate Member of the American College of Physicians, a national organization of internal medicine physicians.

Victoria Tiebor, MS, LPN

Director of Operations



Phone: 716.675.3700

Jamie Tolsma, RN

Site Administrator


Phone: 716.874.2273

James Giallella, RN

Site Administrator


Phone: 716.684.2273

Renee Parisi

Occupational Medicine Program Manager



Phone: 716.817.5365

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“Our experience here was awesome. We are from San Diego, and I’ve never had such a good urgent care experience. We had zero wait from walking in to being seen to checking out. My daughter was seen quickly and we went about our day. I would go here again in a heartbeat. The doctor was nice and didn’t try to prescribe or do things that weren’t necessary.”

July 30, 2018 post on Yelp WNY Immediate Care – Orchard Park